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Terms & Conditions

We have a 14 day return policy for UK consumer orders. If you wish to return an item you must notify us by email within 14 days of receiving the item. Once the return has been authorised by us, the item must be returned within the next 14 days in the same condition it was sent.

Return postage costs are the responsibility of the returner. We strongly advise that the items are sent back using a fully tracked and insured service.

Refunds are usually processed within five working days from receiving the item back. If you wish to return an item, please email us first before returning the item.

All enquiries are dealt with by email, we do not have a contact telephone number. Our email address is enquiries@yarnoncone.co.uk

Please note the 14 day return policy does not apply to business/trade customers or to orders sent outside of the UK.

If an order is returned to sender we reserve the right to recover our handling costs.

In cases of payment disputes we reserve the right to recover our costs associated with dealing with such matters.

This website is owned and operated by Devonshire Street Ltd, 97 New Park Street, Blackburn, Lancashire, BB2 1DF

These terms do not affect your statutory rights.

E&O

Weaving Yarn

We stock a broad range of silk yarn on cones from fine pure silk yarns for weaving to thicker merino silk bourette yarn cones for hand and machine knitting on standard gauge knitting machines.

Wools

The wool category is the largest area of our website, we stock more wool yarns than any other type of yarn. Whether it’s an extrafine worsted spun pure merino wool, a chunky shetland, or something inbetween you’ll find it here!

All yarns are in stock and ready to ship the same day across the UK at no extra cost, we offer competitive rates for Europe, USA and Rest of World.